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Privacy Policy

Legal disclaimer

1. Our Commitment to Your Privacy

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At Concept Film & Tint (operating under Creative Development Management LLC), we believe that protection starts with your data. This policy outlines how we collect, use, and safeguard your personal information across our automotive, residential, and commercial services.
 

2. Information We Collect
 

To provide our "Full Suite" of services, we may collect the following:

  • Personal Identifiers: Name, email address, phone number, and physical address for service installation.
     

  • Vehicle & Property Data:

    VIN numbers, vehicle make/model, and property specifications required for our "Precision Engineering" process.

  • Digital Data: IP addresses, cookies, and usage patterns via our "Streamlined Digital Process" to improve your user experience.
     

3. How We Use Your Data
 

Your information is strictly used to:
 

  • Generate accurate "Industrial-grade" quotes and service frameworks.

  • Process payments and manage "Forged in Trust" customer relationships.

  • Send service updates and occasional marketing for our partner brand, One2tees, unless you opt-out.
     

4. Florida Privacy Rights (FDBR Compliance)

In accordance with Florida law, we respect your rights to:
 

  • The Right to Know: You may request a copy of the personal data we have collected.

  • The Right to Correct: You may request that we fix inaccurate information.

  • The Right to Opt-Out: You have the right to opt-out of the sale of personal data (Note: We do not sell your data to third parties).
     

5. Data Security
 

Just as we protect your vehicle’s surface with PPF, we protect your data with Enterprise-grade encryption. We implement physical and electronic safeguards to prevent unauthorized access to your "Protection Framework."
 

6. Third-Party Links
 

Our website may contain links to our "Streamlined" partners (like GoHighLevel or payment processors). We are not responsible for their independent privacy practices.

Terms of Service & Operational Framework

1. Scope of Services
 

Concept Film & Tint (Creative Development Management LLC) provides high-end surface protection, including Automotive PPF, Ceramic Coating, and Solar Control Films (Residential/Commercial). By booking a consultation, you agree to our "Precision Engineering" standards.
 

2. Estimates & Customization
 

  • Validity: All digital quotes are valid for 30 days.

  • Assessment: Final pricing is subject to a physical inspection of the vehicle or property to ensure surface integrity.
     

  • Tailored Solutions: Every project is "Engineered for Assurance," meaning custom-cut materials are non-refundable once the installation begins.
     

3. Deposits & Cancellation Policy (Florida Standard)
 

To maintain our "Streamlined Process" and respect our specialists' time:

  • Non-Refundable Deposits: A deposit of [X]% is required to secure your slot in our schedule.
     

  • Rescheduling: We require at least 48 hours notice. Failure to do so may result in the forfeiture of the deposit.
     

4. Installation & Surface Conditions
 

  • The "Clean Surface" Clause: For automotive services, vehicles must arrive clean. Excessively dirty vehicles may incur a professional detailing fee to ensure "Industrial-grade" adhesion.
     

  • Pre-existing Damage: We are not responsible for pre-existing paint defects, glass chips, or structural issues not disclosed during the "Initial Audit."
     

5. Warranty & "Forged in Trust" Guarantee
 

  • Manufacturer Warranty: We use only premium films (e.g., Nano Banana Technology) backed by manufacturer warranties against bubbling, peeling, or fading.
     

  • Craftsmanship: We stand behind our work. Any installation concerns must be reported within 14 days for a "Precision Correction."
     

6. Limitation of Liability
 

Creative Development Management LLC is not liable for indirect or consequential damages. Our total liability is limited to the amount paid for the specific service provided.
 

7. Governing Law
 

These terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Palm Beach County.

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